Amazing Athletes of Greater Charlotte
Policies
Class Attire:
All of our Amazing Athletes programs are non-competitive, but that doesn't mean that they are easy! Please make sure that your child is dressed appropriately for class by having them wear their Amazing Athletes T-Shirt and footwear suitable for running, jumping, kicking, and more!
Attendance:
No refunds will be given for classes missed due to child absence or canceled by the hosting location. We will do our best to provide make-up classes for any classes missed due to weather or coaching absences.
Monthly Tuition:
Monthly tuition is auto-drafted on the 1st of the month. If your payment method is declined you will receive an email to update your card on file. If your payment method is not updated within 30 days your child will be removed from the program. Amazing Athletes will not have classes the weeks of Thanksgiving, Christmas, New Years, and Spring Break. Session Schools – If your child’s center runs on a school year only session schedule, our payment system will draft your account on the 1st of each month for the number of classes that will be taught during that month. For session locations, your monthly payment may vary based on the number of classes in that month. Year-round Schools – If your child’s center does Amazing Athletes all year long then we adhere to the following policy: When you pay for a month of Amazing Athletes, the payment includes the customary four classes per month. Four times each year there is a month where your child will have 5 classes. We will continue to bill the same amount and the payment will be made up during the 4 weeks each year when Amazing Athletes is closed for holidays. Year-round locations are billed the same amount on the first of each month unless a child enrolls mid-month. In this case the first month is prorated. For any other questions regarding payments, you can contact Steven Crespo, Director of Operations, or Ashley Duncan, Owner of Amazing Athletes of Greater Charlotte at 704-877-2104 or greatercharlotte@amazingathletes.com.
Annual Registration Fee:
Annual registration fees will be due upon your initial enrollment and again each September that follows. For yearly re-enrollments, we will email 5 days prior to processing the fee and will then charge the credit card on file. The annual registration fee covers all administrative and equipment-related expenses for the year. In addition, each child enrolled in Amazing Athletes will receive a FREE limited edition t-shirt. New t-shirts are handed out each September that follows.
Withdraw/Pause:
You can cancel your enrollment in Amazing Athletes at any time with proper 7 day advance notice. To cancel enrollment, please login to your account page at the top of our homepage by clicking "My Account." Once logged into your My Account page, click the blue "Actions" button and select "Withdraw." Please input the date of withdrawal as well as your reason for withdrawing. Once you've alerted us to your child's last day participating, your account will be active until the end of the requested withdrawal month. If you submit a withdrawal prior to the first of the month that you are withdrawing from, that month will be prorated. If you do not submit a withdrawal prior to the first of the month, you will be charged the full amount for that month. As the parent or guardian, it is your responsibility to withdraw your child from Amazing Athletes. If you need to pause your enrollment for any reason you may also click "Pause" and notify our team via email. Please include your pause dates and reason for pausing enrollment. Our regional director will respond to confirm receipt.
